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Firestone Complete Auto Care

1  Reviews

(816) 298-8071
5128 Ne Antioch Rd
Kansas City, MO 64119-2502
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Phone Numbers

main:
(816) 298-8071
alternate:
(816) 453-2451
fax:
(816) 453-2451

Service Area

N

Brands

BLIZZAK TIRES DESTINATION TIRES DRIVEGUARD TIRES ECOPIA TIRES RUN FLAT TIRES TURANZA TIRES KENDALL MOTOR OIL INTERSTATE CAR BATTERIES

Vanity City Name

Kansas City

Recommended Reviews

Average Rating (1)

tara881234

On Monday I had my car seen at Firestone in Birmingham, AL for alignment and balancing. No extra service was recommended. Two days later I was at the Kansas City Firestone on NE Antioch for an oil change. (I'm driving across country right now) The service guy (Butch) told me I needed my brake fluid flushed ($79) and 2 new calipers ($450) and rotors shaved ($79). I called my trusted service tech in my home town and asked his opinion based on my previous services. My car is 2 1/2 years old, 60,000 miles. I had the brake fluid flushed 15,000 miles ago. He said that there was no way the fluid needed to be flushed and that I absolutely did NOT need new calipers (spelling??). It may be true that the rotors need shaving, but I will take it to someone I trust for that. I ended up getting only an oil change and they charged me for the break inspection as well. Later I called the Birmingham Firestone to ask the tech if he noticed any of these issues on Monday. He also said that I didn't need the fluid flushed and certainly didn't need new calipers. I am quite impressed with the honesty of the Firestone I went to in Birmingham. But as for this location...I can not believe how they tried to take advantage of me.

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